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  • Sales

    The Intelecto Contact Center operates by telephone and other channels such as chat and email, in the areas of fixed and mobile broadband, cable TV, tickets to events, and more.

    Sales
    Mais
  • Helpdesk

    Monitoring of calls, support, knowledge and techniques, by phone, chat, email or remote access, that allow diagnose and address of all incidents and issues that your clients may have.

    Helpdesk
    Mais
  • Debt Collection

    Focused on friendly collection action, the Intelecto Contact Center develops solutions for monitoring the entire cycle of credit recovery, including SMS, URA, email, postage and management letters / slips.

    Debt Collection
    Mais
  • Sac

    Ability to perform customer service operations to sales support, complaints and suggestions, completion of business processes, and more.

    SAC
    Mais
  • Consulting

    Meet one of the best technologies in Europe Contact Center which will be launched soon in Brazil, as well as a set of complementary tools and systems to deploy your Call Center or upgrade your current platform.

    Consulting
    Mais
  • Research

    Better understand your current and potential customers, understand and anticipate their needs and increase your relationship with them.

    Research
    Mais
Diferentials
  • Management
  • Technology
  • Services
  • Infrastructure
  • Human Resources
  • Social Networks
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News
  • Language Central SEBRAE/SP 13 Jun 2014

  • Countdown to the start of the World Cup Support Center 06 Jun 2014

    Intelecto was chosen by SEBRAE/SP for the implementation, operation and management of the Call Center (Inbound) “SEBRAE 2014” via remote channel (phone), with the provision of infrastructure and technology. We will have specialized staff to perform language translation service in real time for customers SEBRAE/SP by serving foreign tourists, in the following languages: English, Spanish, […]

  • Intelecto in the World Cup FIFA 2014 08 May 2014

      We are pleased to inform you that #Intelecto was chosen to be the official Contact Center for #SEBRAESP during the FIFA World Cup #2014. We will have a highly qualified team to real-time translation in English, Spanish, French and Japanese, 24 hours a day, 7 days a week. Soon we will post more news. […]

  • Let’s do it differently 20 Dec 2013

    That Christmas is a time when most people believe that life is worth living New Year.

  • Intelecto 03 years 16 Jul 2013

    At the Day 07/16/2013 born the Intelecto Contact Center. And three years already has passed?! It seems that was yesterday that the idea came out of the paper as the dream’s result from a multidisciplinary team, with experience in sales, charging, treatment service to costumer, telecommunications and information technology. Many things has happened, the team […]

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Clients
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  • Lume
  • Eismann
  • Sebrae
  • Toda Mulher
  • Futurecom
  • Provisuale
  • VestesBR
  • Adent
  • B2L
  • Selem, Bertozzi
  • Logpar
  • Lojas MM
  • logo-salfer
  • Banco BMG
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