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  • Sales

    The Intelecto Contact Center operates by telephone and other channels such as chat and email, in the areas of fixed and mobile broadband, cable TV, tickets to events, and more.

    Sales
    Mais
  • Helpdesk

    Monitoring of calls, support, knowledge and techniques, by phone, chat, email or remote access, that allow diagnose and address of all incidents and issues that your clients may have.

    Helpdesk
    Mais
  • Debt Collection

    Focused on friendly collection action, the Intelecto Contact Center develops solutions for monitoring the entire cycle of credit recovery, including SMS, URA, email, postage and management letters / slips.

    Debt Collection
    Mais
  • Sac

    Ability to perform customer service operations to sales support, complaints and suggestions, completion of business processes, and more.

    SAC
    Mais
  • Consulting

    We map the processes, people and technologies present in the Contact Center in search of opportunities for improvement aligned with the business strategy.

    Consulting
    Mais
  • Research

    Better understand your current and potential customers, understand and anticipate their needs and increase your relationship with them.

    Research
    Mais
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